GAI Language Education ~ General Language Program Policies

• If there are too few students registered to hold a course section(fewer than 6), the Director of Language Education will contact the student(s) 72 hours prior to the term’s start date to discuss other class options, or, if needed, a course refund or credit towards a course in the future.
• If opting to purchase a book through the GAI, course and textbook fees are due in full before the first class session unless other arrangements have been made with the Director of Language Education. 
• Textbooks and course materials are non-refundable.
• Student/participant absences are non-refundable or transferrable.
• Credit card processing fees are non-refundable. 
• Refunds/cancellations/class transfers are subject to a $25.00 admin fee

Cancellations or Withdrawal from Course ~ Terms and Conditions

• Withdrawals and refund requests must be sent in writing to our Language Education Department by emailing [email protected].
• A $25 admin withdrawal fee will be deducted from the total amount of refunds and tuition credits to cover our administrative costs for processing course withdrawals and refunds.
• Students/participants who withdraw from a class 14 or more days prior to the first class session, are eligible for a full tuition refund or tuition credit toward a future class. A $25 withdrawal fee will be deducted from the amount of all refunds and tuition credits to cover our administrative costs for processing course withdrawals.
• Students/participants who withdraw fewer than 14 days prior to the first class session will be eligible for a 75% tuition refund (after deducting the $25 withdrawal/late cancellation fee), or a 100% credit transfer for use in a future class (must be used within 365 days of course start date).
• Refunds/withdrawals/cancellations will not be offered after 48 hours of the first class session.
• Credit card processing fees, course books, and any other course material fees are non-refundable.
• Student/participant absences do not qualify for refunds, class transfers, or substitutions.
• If the GAI completely cancels a full course for any reason, the student/participant will be notified a minimum of 48 hours prior to the planned course start date, and may choose a tuition-credit toward a future class or a full-tuition refund, no fees for this service.